Stop Losing Subscribers to Hidden Wi-Fi Dead Zones

Sweepr Wi-Fi Coverage finds and fixes dead zones in subscribers homes before they engage with call centers.

The Hidden Problem Killing Your NPS (And Your Revenue)

Every day, thousands of your subscribers struggle with buffering videos, dropped conference calls, and smart home devices that won’t connect.

They don’t call you. They don’t complain. They just quietly decide you have “bad service.”

Our data shows…

More than 30% of broadband subscribers experience Wi-Fi issues including dead zones. Many times Call Centre agents can’t effectively diagnose the root cause.

Three Ways Wi-Fi Dead Zones Cost You:

Silent Churn

Subscribers don’t report problems — they just don’t renew.

Damaged NPS

Poor Wi-Fi experience erodes your brand, even with perfect network.

Support Costs

When issues finally escalate, they require expensive truck rolls.

Introducing:

Sweepr Wi-Fi Coverage

Proactive Dead Zone Detection & Resolution

The only Wi-Fi solution for operators that lives natively in your app, connects to your backend systems, and delivers personalized interactions with subscribers.

Sweepr Wi-Fi Coverage transforms how subscribers experience Wi-Fi coverage issues – turning potential churn moments into loyalty wins.

Ready to boost subscriber loyalty?

From Dead Zone to Complete Coverage in no time.

We’re working with operators globally to transform digital care.

Book a live demo

Why Sweepr Wi-Fi Coverage is Different

Native Integration →
Definitive Diagnostics →
Personalized Journeys →

Native Integration

No Separate App Required

The Problem with Other Tools: Most Wi-Fi diagnostics require subscribers to download a separate third-party app. Result? Not a practical customer-facing solution, and a very narrow customer UX.

Sweepr WiFi Coverage Difference: Deploys via SDK directly into YOUR operator app. Zero download friction. 100% brand control. Subscribers never leave your ecosystem. You can weave this capability into many existing and future use cases.

Definitive Diagnostics

Not Just Signal Strength

The Problem with Other Tools: Most tools only measure signal strength at a point in time. They tell subscribers “weak signal here” but can’t explain why or provide real solutions.

Sweepr WiFi Coverage Difference: Integrates with your diagnostics systems (ACS/TR-069/369 and 3rd party Wi-Fi clouds) to perform comprehensive root cause analysis:

Backhaul performance issues
Historical degradation trends
Channel interference detection
Device and application capability analysis

Personalized Journeys

Every Subscriber is Different

The Problem with Other Tools: One-size-fits-all experiences frustrate users. Tech experts get over-explained basics. Novices get overwhelmed with jargon.

Sweepr WiFi Coverage Difference: AI-powered personalization adapts the entire journey based on:

Problem complexity
Historical behavior
Technical expertise level
Emotional state (frustrated vs. curious)
Service tier (premium vs. basic)

Built by Sweepr: The Digital Care Platform Telecom Operators Trust

Sweepr WiFi Coverage is powered by Sweepr’s AI-driven Journey Orchestration Platform — already trusted by leading operators like eir to deliver exceptional digital-first customer care experiences.