Make Digital Care
Sweepr is an AI-powered Digital Care Platform for Service Providers and Smart Home Providers enabling superior digital customer care using personalized insights, leading to category defining level of Digital Resolution.
Initial deployment in weeks, develop in days, improvement in real time.
Increase resolution accuracy with adaptive decisioning.
Bespoke personalization tailored to each customer and their situation.
Benefits for your Organization
Cut implementation time
from 9 months to 3 months
Workflow creation reduced
from 1 month to 2 days.
Workflow updates reduced
from 2 weeks to 2 hours.
Less calls & shorter calls.
Increase customer resolution rate.
Increase operational efficiencies.
80% Resolution Rate
Sweepr interviewed TELUS following partnership announcement
Click here to watch the full video
In the Media
Sweepr features in new report “The Customer Journey Orchestration Landscape, Q1 2024”
Sweepr’s Jim Hannon spoke with Light Reading about the evolution of the Sweepr Platform
Sweepr announces Series A funding extension and new partnership with TELUS.
Take a look for yourself
Download this .pdf document that outlines who Sweepr are, who the platform supports and read outstanding case study results from a Connected Service Provider in North America.