Make Digital Care
Journeys Exceptional
Sweepr is an AI-powered Digital Care Platform for Service Providers and Smart Home Providers enabling superior digital customer care using personalized insights, leading to category defining level of Digital Resolution.
Go
Faster
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-faster.png)
Initial deployment in weeks, develop in days, improvement in real time.
Be
Relevant
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-relavant.png)
Increase resolution accuracy with adaptive decisioning.
Adapt
Journeys
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-adapt.png)
Bespoke personalization tailored to each customer and their situation.
Benefits for your Organization
Implement
Cut implementation time
from 9 months to 3 months
Run
Workflow creation reduced
from 1 month to 2 days.
Workflow updates reduced
from 2 weeks to 2 hours.
Optimize
Less calls & shorter calls.
Increase customer resolution rate.
Increase operational efficiencies.
80% Resolution Rate
Key Features
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-experience-builder.png)
Highly Personalized
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-no-low-code.png)
No/Low-Code
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-intent-orchestration.png)
Intent Orchestration
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-omnichannel.png)
Omnichannel
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-deep-analytics.png)
Deep Analytics
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-self-governance.png)
Self Governance
![](https://sweepr.com/sweepr/wp-content/uploads/2023/11/icon-generative-ai.png)
Generative AI
In the Media
![Forrester](https://sweepr.com/sweepr/wp-content/uploads/2024/01/publication-1.png)
New Forrester Report 2024
Sweepr features in new report “The Customer Journey Orchestration Landscape, Q1 2024”
![Light Reading Podcast](https://sweepr.com/sweepr/wp-content/uploads/2024/01/publication-2.png)
Light Reading Interview
Sweepr’s Jim Hannon spoke with Light Reading about the evolution of the Sweepr Platform
![](https://sweepr.com/sweepr/wp-content/uploads/2024/05/Webinar-Homepage-Feature.png)
Webinar: Digital Care for Telcos in the AI Era
Three industry experts deep-dive into the innovative solutions that Sweepr offers
Take a look for yourself
![](https://sweepr.com/sweepr/wp-content/uploads/2023/12/Website-PNG-981x1024.png)
Sweepr Overview
Download this .pdf document that outlines who Sweepr are, who the platform supports and read outstanding case study results from a Connected Service Provider in North America.