In this blog post, John Maguire, Sweepr's CPO, reveals how personalisation of digital customer care can help Product organisations meet their OKRs.
Discover how the Sweepr team developed the technology to meet the challenge of fully-automating digital customer care in this blog post by Jim Hannon.
Behavioural Linguist, Leigh Crymble, explores how pairing psychology with tech can ensure business success.
Discover how and why the 7 Principles of Personalisation were developed and what the next steps are in the journey toward hyperpersonalised digital customer care.
John Maguire, Sweepr's CPO, observes how three critical pillars of personalisation can be productised to create dynamic digital customer experiences
Read the blog to discover how investing in 'solving' for your customers via your digital channels, can improve your cross-sales.
How can CSPs personalise their digital customer care channels? Read the blog post to discover how to orchestrate data and learnings into truly personalised customer experiences.
Sweepr's CTO and Co-Founder, Jim Hannon, considers how managing and utilising data in a dynamic way will impact the next generation of digital customer care experiences.
UX Designer and Researcher, Steven Hesse, illustrates the importance of designing a truly tailored digital experience unique to each individual user.
We recently announced our partnership and support for a non-profit organisation called CodeYourFuture, which helps refugees and disadvantaged people overcome barriers to train for a career in the tech sector. The help that CodeYourFuture provides to students goes far beyond basic training. The course is a year-long commitment, where volunteers train students in all of […]