What we do
Transform Customer Care with AI-Powered Journey Orchestration
Today’s CSPs juggle complex touchpoints—varied channels, diverse needs, technical challenges, and rising costs—while Sweepr’s platform simplifies it into seamless customer experiences.
For Your Teams
- Digital Teams: A single platform to create and manage all customer journeys
- Care Teams: Consistent experience delivery across all channels
- Operations Teams: Real-time insights and optimization capabilities
- Executive Leadership: Clear visibility into digital transformation ROI
For Your Business
- Reduce Operational Costs: Lower call center volume and truck rolls
- Increase Digital Adoption: Drive customers to cost-effective digital channels
- Improve Customer Satisfaction: Higher resolution rates and faster service
- Accelerate Time to Market: Deploy new journeys rapidly without coding
No-code Journey Builder
Transform Business Users into Journey Architects
Visual Journey Designer
- Resolution rates
- Drop-off analysis
- User behavior patterns
- Channel performance
Business Intelligence
- Cost reduction tracking
- Digital adoption metrics
- Customer satisfaction scores
- ROI measurement
Optimization Tools
- AI-powered recommendations
- A/B testing capabilities
- Journey optimization suggestions
- Predictive analytics
Omnichannel Deployment
Deploy Once, Reach Everywhere
Channel Management
- Assisted Channels
- Field teams
- Retail stores
- Call centers
Digital Channels
- Mobile apps
- Web portals
- Chatbots
- Voice assistants
- Social media
- SMS/RCS
- IVR systems
- And many more to come…
Smart Distribution
- Cross-channel consistency
- Real-time channel switching
AI-Powered Personalization
Every Journey Tailored to Each Customer
Contextual Intelligence
- Customer profile analysis
- Service history integration
- Technical aptitude assessment
- Real-time network data
Dynamic Adaptation
- Journey personalization
- Language optimization
- Technical complexity adjustment
- Channel preferences
Advanced Analytics
Turn Insights into Action
Journey Analytics
- Drag-and-drop interface
- Pre-built journey templates
- Real-time preview capabilities
Business User Empowerment
- No coding required
- Rapid journey deployment
- Built-in best practices
Journey Library
- Reusable components
- Industry-specific templates
- Version control
Get Started
Begin Your Transformation with these 3 simple steps.
Get up and running with a pilot in 90 days to show immediate value.
Discovery
Proof of Concept
