eir has launched with Sweepr to deliver smarter, 24/7 digital support to their customers. Both companies share how the deployment sets a new standard for customer care in this new press release.
This comprehensive white paper documents TELUS’s complete digital care transformation, from initial strategy through implementation and measurable results, powered by Sweepr.
Training and grounding are foundational approaches in developing large language models (LLMs), shaping how AI systems learn, access, and use knowledge. This article breaks down their key differences to guide smarter, more strategic AI implementation.
Read about our new platform evolution Sweepr LLM Fabric — A structured AI framework designed to ground LLMs in proven telco workflows—ensuring accurate, scalable, and efficient automation of CSP’s Digital Customer Support function.
Watch this fascinating webinar where Cody Sandford and Jim Hannon discuss how Telcos can maximize hyperscaler partnerships, and how Sweepr's care LLM accelerates the ROI of digital care strategies.
Read the press release about this exciting development at Sweepr, with a statement from CEO and Co-Founder, Alan Coleman.
This blog explores what RCS is and how it greatly improves UX, including an exclusive demo showing Sweepr's ability to build multimedia-rich experiences.
In this blog, Stephane Muszynski explains how Sweepr can accelerate the business impact of telecoms operators’ investment in Google CCAI and DialogFlow.
In this 45 minute deep-dive, learn how AI technology can streamline operations, enhance customer experiences, and propel your business forward in the digital era.
This insightful blog post explores how Sweepr empowers your customers to digitally self-serve by utilizing clear and concise visual prompts.