The integration of LLMs presents a revolutionary opportunity for ISPs to address the complexities of customer expectations. Here’s Sweepr’s view on how to best help customers address their care challenges with relevant, responsible and personalized content
Stephane Muszynski addresses how to solve reoccuring challenges when using AI for digital care.
Hear what Tabraiz Ghani, TELUS’ Director of Internet Product and Business Enablement, had to say about TELUS' journey when choosing Sweepr as their Digital Care solution.
We're proud to share an exciting development at Sweepr in this latest press release.
We're thrilled to share two groundbreaking developments at Sweepr in this latest press release.
Generative AI has been a disruptive force, going from scientists fantasy to credible reality, leaving every industry asking "what is the impact of this advancement in technology?"
Why Multi-Level Logic is essential to deliver exceptional customer care.
Sweepr is granted patent for Revolutionary Digital Support System for Connected Products.
“Our IT organization will build this for us” At Sweepr we hear this, or something that sounds like this, a lot. As a matter of fact, it is almost formally a part of our sales cycle.
"Throughout my career, I have witnessed all sorts of attempts to lighten the load on call centers through various ways of optimizing or automating the care process. Even when they are set on “solving to sell”, call centers remain cost centers."